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International Ordering Information Orders Originating Outside of the United States:
In an effort to try and help protect cardholders against identity theft,
HeliProz has decided to take steps towards making it more difficult for
people to use stolen credit cards on our website. Out of Country Shipping Options USPS Express Mail International - $49.00*Delivery to destination is usually in 5-7 business days, tracking is available to most major cities, all packages are insured. While most packages are delivered within 5-7 business days, in rare instances, delays of up to 30 days have been experienced once the package has left the United States due to events beyond our control (such as processing time in customs). Delivery times are not guaranteed. *Does not include orders that are oversized and/or over $1000.00 USD. Please contact us for shipping quote USPS Priority Mail International - $39.00* Delivery to destination is usually in 7-10 business days, tracking is available to most major cities, all packages are insured. While most packages are delivered within 7-10 business days, in rare instances, delays of up to 60 days have been experienced once the package has left the United States due to events beyond our control (such as processing time in customs). Delivery times are not guaranteed. *Does not include orders that are oversized and/or over $1000.00 USD. Please contact us for shipping quote USPS Priority Mail International Small - $14.95* Delivery to destination is usually in 7-10 business days, tracking is not available, all packages are insured. While most packages are delivered within 7-10 business days, in rare instances, delays of up to 60 days have been experienced once the package has left the United States due to events beyond our control (such as processing time in customs). Delivery times are not guaranteed. *Order must fit in a 8 5/8" x 5 3/8" x 1 5/8" (size of a video cassette tape), and weigh under 2 pounds. USPS First Class Mail International - $12.00* Delivery time varies, tracking is not available, all packages are insured. While most packages are delivered within 15 business days, in rare instances, delays of up to 60 days have been experienced once the package has left the United States due to events beyond our control (such as processing time in customs). Delivery times are not guaranteed. *Order must be able to fit in a box no longer than 24” in length and weight less than 2 pounds. The value of the order cannot exceed $50.00 USD. Customs, duties, and taxes are not included in your shipping fee paid to us. You will need to pay any customs, duties or tax fees to your local delivery person after your packages are processed by customs. HeliProz is unable to determine what your country may charge you for these fees. Please contact your local postal carrier or customs department for further information on duties, taxes, or custom fees for your country. Lost Package Claims If you have not received your order, and feel your package may be lost, please contact us. Customers with packages that have not been received after 45 days from shipment date, please contact us for instructions. |